Slate NYC Terms and Conditions

Terms and Conditions

Last updated on December 12, 2023

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Here is a summary of the most important terms and below the summary is all of the legal mumbo-jumbo.

Summary

Rate

Your total rate will be the total amount of time spent by your Keeper in your space during the week multiplied by the hourly rate, plus any additional fees and taxes.  When you sign up you pre-book a certain number of hours (the “Subscription”) each week.  We will charge your card every Sunday for a) the following week’s Subscription amount and b) the previous week’s number of hours over the Subscribed hours, if any.

Skip

You can request that we skip a day on any day for whatever reason.  You do not get a credit for the day you skipped.

Pause

You can pause service for a week or more.  When we receive your pause request by Saturday 5:00pm EST of the week before your paused week we will not charge your card for the paused week(s) and we will reserve your Keeper so she can continue cleaning your home when you resume.  To pause, we need a date on which you will resume, otherwise we consider the pause a cancellation and we will release your Keeper’s availability.

Cancel

You may cancel your service at any time.  You must cancel your service in the Slate app by clicking on “Cancel Service” and completing the cancellation process.  Your cancellation will be effective at the end of the current week, that is, the week on which you requested service to be canceled.  We do not provide refunds for unused portions of your weekly rate.  We will continue charging your card until you pause or cancel your service.

Loss and Damage

We maintain insurance for both loss and damage (in addition to workers compensation, disability and unemployment insurance which are benefits we provide your Keeper).  Our insurance company has specific requirements regarding claims for loss and damage.  In the case of loss, we need to provide our insurance company specific and credible proof that the item that is missing a) was at your home immediately previous to the incident and b) has disappeared as a direct result of our Keeper being there.  In other words; if your Keeper takes something, we are fully responsible for that. If you can’t find something and you think our Keeper took it, we are not.  In the case of damage, we need to provide our insurance company the damaged item and the proof that our Keeper damaged it.

Holidays

We do not provide service on any federal holidays in the United States and we do not provide refunds for these days.

Confidentiality

We won’t tell anyone anything about you or your home (unless we are required by law).  It’s our goal to provide you with the most amazing service so you can tell everyone how amazing we are, but in the rare case where we fall short, we ask that you provide that feedback directly to us rather than posting negative reviews on sites like Yelp and Google.

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Full Terms

THIS AGREEMENT INCLUDES A CLASS ACTION WAIVER AND REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS.

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These Terms of Use (the “Terms”) govern your use of the Company (the “Company”) service available through our website located at slatenyc.com (the “Website”), and software applications, including the application entitled “Slate” (each, an “App” and collectively, “Apps”) that facilitate the scheduling, management and performance of certain household chores and other errands (collectively, the functionality provided by the Website and App referred to as the “Service”). By clicking the “I accept” button, completing the registration process, browsing our Website, downloading and installing the App, signing a Booking Form with the Company, or using the Service, you acknowledge that you have read and understood these Terms and agree to be bound by them. If not, do not download the Apps, sign a Booking Form with the Company or use the Website or Service.

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In the event of any conflict between these Terms and any Booking Form, the terms of such Booking Form shall govern.

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PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING, BROWSING OR USING THE WEBSITE OR SERVICE, CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS, SIGNING A BOOKING FORM, AND/OR DOWNLOADING THE APP, YOU REPRESENT (1) THAT YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH COMPANY, AND (2) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS OF USE PERSONALLY OR ON BEHALF OF THE COMPANY YOU REPRESENT. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE, YOU MAY NOT ACCESS OR USE THE WEBSITE, APP OR SERVICES.

About Slate NYC

Generally. The Service enables you to schedule, manage and have certain household chores and other errands performed on your behalf via your own “Keeper”. Upon payment of membership fees, you will be assigned one or more individuals (each, an “Keepers”) who will perform those tasks requested by you via the Service (each, a “Task”). To schedule a Task, you must input the required information as requested through the Service. You agree that any information you provide when scheduling a Task is true, accurate, current and complete, and, where applicable, you will update all such information as necessary to maintain its truth, accuracy and completeness.. Failure to do so will constitute a breach of these Terms. To the extent permitted by applicable law, we reserve the right to deny or terminate service to any member at our discretion. To the extent you sign a Booking Form with the Company, the Booking Form may provide for a fixed schedule for any such Tasks.

Registration

Member Accounts. To use certain features of the Service, you must register and create an account (“Account”). To be eligible to create an Account, you must be at least 18 years old. When you set up your account, you will be required to create log-in credentials by providing certain types of personal information (“Login Credentials”). For more information on the types of personal information we will collect in order to create your Login Credentials and Account, please review our Privacy Statement. In registering for the Services, you agree (1) to provide true, accurate, current and complete information about yourself as prompted by the Services’ registration form (“Registration Data”); (2) to maintain and promptly update the Registration Data to keep it true, accurate, current and complete; and (3) that you have a legitimate interest in the property you are providing Slate NYC access to (your residence or the business that you represent), and you have all the necessary permissions from other persons or entities who also have an interest in your residence or place of business. The Company agrees that it will not use your Registration Data for any purpose other than providing the Services. You are responsible for maintaining the confidentiality of your Login Credentials, and are solely responsible for all activities that occur using your Login Credentials. You agree not to allow a third party to use your Login Credentials at any time. We reserve the right to terminate any username and password which we reasonably determine may have been used by an unauthorized third party. You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself. You agree not to create an Account or use the Services if you have been previously removed by the Company, or if you have been previously banned from any of the Services.

Licenses and Restrictions

License. 

Subject to the terms and conditions herein, Company grants you a personal, revocable, limited, non-transferable license to use the App on either (i) any iPhone, iPad or iPod Touch that you own or control, or (ii) any Android-enabled mobile device you own or control. With respect to any App accessed through or downloaded from the Apple App Store, Google Chrome Web Store, Google Play marketplace or any similar store or marketplace (each, an “App Store” and references to an App Store include the corporate entity and its subsidiaries making such App Store available to you), you agree to comply with all applicable third party terms of the relevant App Store (e.g. Apple App Store’s “Usage Rules”) (the “Usage Rules”).

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Certain Restrictions.  

The rights granted to you in the Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Website, Apps, back-end databases or Services (collectively, the “Company Properties”) or any portion of the Company Properties; (b) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other Company Properties (including images, text, page layout or form) of Company; (c) you shall not use any metatags or other “hidden text” using Company’s name or trademarks; (d) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Company Properties except to the extent the foregoing restrictions are expressly prohibited by applicable law; (e) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Website (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (f) access the Company Properties in order to build a similar or competitive website, application or service; (g) except as expressly stated herein, no part of the Company Properties may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; (h) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Company Properties; and (i) you shall not use the Company Properties for any illegal or unlawful purpose. Any unauthorized use of the Company Properties terminates the licenses granted by the Company pursuant to the Terms.

Updates. 

All updates and upgrades to the App will be governed by the version of these Terms published by Company as of the date you install such update or upgrade. You agree, however, that we are not obligated to create or provide any support, corrections, updates, upgrades, bug fixes and/or enhancements of the App or for the Service. Any rights not expressly granted herein are reserved.

Ownership Rights and License.

As between you and Company, the Company Properties, including any design, layout, logo, text, code, and graphics contained within the App and Website (the “Company Content”) is, and shall remain the sole property of Company and is subject to protection under U.S. and foreign copyright or trade mark laws. Other trademarks, logos, and images that are available in connection with our Service are the property of their respective owner (each an “Owner”), which may or may not be affiliated with, connected to, or sponsored by Company.

Subscription Fees and Payment Terms

Service Subscription Fees.

Unless otherwise provided in a Booking Form, you will be responsible for payment of the applicable fees for any Services (each, a “Service Subscription Fee”) at the time you create your Account (each, a “Service Commencement Date”). All fees for the Services are non-refundable. No contract will exist between you and the Company for the Services until the Company accepts your order via the App, signs a Booking Form or other appropriate means of communication.

Payment.

You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. To the extent you sign a Booking Form, the payment terms will be specified in the Booking Form. We partner with Stripe to manage payments; by using our Service you agree to provide Stripe with a valid credit card (Visa, MasterCard, or any other issuer accepted by us) (“Payment Provider”) and also agree to Stripe's Terms of Service (https://stripe.com/us/terms). Your Payment Provider agreement governs your use of the designated credit card, and you must refer to that agreement and not to the Terms to determine your rights and liabilities. By providing Stripe with your credit card number and associated payment information, you agree that the Company is authorized to immediately invoice your Account for all fees and charges due and payable to the Company hereunder and that no additional notice or consent is required. You agree to immediately update your payment details in Stripe if there is any change in your billing address or the credit card used for payment hereunder.  The Company reserves the right at any time to change its prices and billing methods, either immediately upon posting on the Company Properties or by email delivery to you.

Automatic Renewal. 

Unless provided in the Booking Form, your subscription will continue indefinitely until terminated in accordance with the Terms. AFTER YOUR INITIAL SUBSCRIPTION PERIOD, AND AGAIN AFTER ANY SUBSEQUENT SUBSCRIPTION PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY COMMENCE ON THE FIRST DAY FOLLOWING THE END OF SUCH PERIOD (EACH A “RENEWAL COMMENCEMENT DATE”) AND CONTINUE FOR AN ADDITIONAL EQUIVALENT PERIOD, AT THE COMPANY’S THEN-CURRENT PRICE FOR SUCH SUBSCRIPTION. YOU AGREE THAT YOUR ACCOUNT WILL BE SUBJECT TO THIS AUTOMATIC RENEWAL FEATURE UNLESS YOU CANCEL YOUR SUBSCRIPTION IN THE APP BY CLICKING ON “CANCEL SERVICES” AND COMPLETING THE CANCELLATION PROCESS AT ANY TIME PRIOR TO 5:00pm on Friday of the week prior to THE RENEWAL COMMENCEMENT DATE. If you do not wish your Account to renew automatically, or if you want to change or terminate your subscription, please cancel your subscription in the App.  If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. By subscribing, you authorize the Company to charge your Payment Provider now, and again at the beginning of any subsequent subscription period, unless previously canceled as described above. Upon renewal of your subscription, if the Company does not receive payment from your Payment Provider, (i) you agree to pay all amounts due on your Account upon demand, and/or (ii) you agree that the Company may either terminate or suspend your subscription and continue to attempt to charge your Payment Provider until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new subscription commitment period will begin as of the day payment was received).

Free Trials and Other Promotions. 

Any free trial or other promotion that provides user access to the Services must be used within the specified time of the trial. At the end of the trial period, your use of that Service will expire and any further use of the Service is prohibited unless you pay the applicable subscription fee.

Communications.

The Company reserves the right to contact you from time to time for feedback about the Services, including feedback and reviews regarding the Tasks performed by your Keeper, and for service and support related issues. We reserve the right to contact you through email and text messages based on the Registration Data provided by you, or notices posted on the Website or in your Account. For text messages, standard text messaging rates may apply. Notices will be deemed effective at the time they are sent by the Company.

Code of Conduct.

Due to the personalized nature of the Services you may, from time to time, personally interact with your Keeper. You acknowledge our Keepers are human beings that deserve your respect, and that your continued use of the Services is contingent upon your continued observance of the following code of conduct (“Code of Conduct”):

The purpose of this Code of Conduct is simple: to ensure the safety, comfort and enjoyment of all involved, including you and our Keepers, when you use the Services. Accordingly, you agree that you shall not: (i) physically harm, threaten to harm, or intentionally or recklessly cause harm to our Keepers or create a condition that endangers the health and safety of our Keepers; (ii) make or attempt any unwanted sexual advance or statement to our Keepers; (iii) threaten, harass, stalk, intimidate, or engage in any other aggressive or bullying behavior against our Keepers; (iv) use any vulgar or obscene language or otherwise engage in behavior that is likely to make others feel uncomfortable, embarrassed or offended; or (v) engage in any behavior that discriminates against our Keepers because of the individual’s race, color, sex, age, national origin, handicap, sexual orientation or religion. Any violation of our Code of Conduct shall be deemed a material breach of these Terms, and the Company may terminate your Account and access and use of the Services without penalty.

No Warranty.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE COMPANY PROPERTIES IS AT YOUR SOLE RISK AND THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY PROPERTIES, SERVICES, AND ANY COMPANY CONTENT, ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND COMPANY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE COMPANY PROPERTIES, SERVICES, THE KEEPERS AND ANY COMPANY CONTENT, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY OF THE SERVICES OR THE TASKS, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. COMPANY DOES NOT WARRANT THAT THE COMPANY PROPERTIES, KEEPERS AND ANY COMPANY CONTENT, WILL MEET YOUR REQUIREMENTS (INCLUDING FOR ANY TASKS), THAT THE OPERATION OF THE COMPANY PROPERTIES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE COMPANY PROPERTIES WILL BE CORRECTED, OR THAT THE SERVICE WILL BE AVAILABLE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY COMPANY OR ITS AUTHORIZED REPRESENTATIVES OR ANY KEEPERS SHALL CREATE A WARRANTY. EXCLUDING THE COMPANY’S OR ITS KEEPER’S GROSS NEGLIGENCE, FRAUD OR WILLFUL MISCONDUCT, TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE COMPANY HEREBY DISCLAIMS ALL DAMAGES TO YOUR PERSONAL AND REAL PROPERTY ARISING FROM REASONABLE WEAR AND TEAR OR ORDINARY CARELESSNESS OF THE COMPANY AND ITS KEEPERS, INCLUDING, WITHOUT LIMITATION, LOST KEYS OR ORDINARY COURSE DAMAGES TO PROPERTY.

Limitation of Liability.

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE COMPANY PROPERTIES, ANY COMPANY CONTENT, ANY INFORMATION AVAILABLE ON THE SERVICE, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH THE KEEPERS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNTS PAID BY YOU TO COMPANY DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT(S) AND/OR OMISSION(S) GIVING RISE TO SUCH DAMAGE. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Property Access.

If we cannot access your home or business (your key doesn’t work, your doorman doesn’t have a key, there is no answer when we ring the doorbell, etc), we will notify you immediately about the access issue.  You will have 10 minutes to resolve the access issue.  If the issue is not resolved we will not be able to clean your premises.  You will not receive a refund for the instance when we were not able to clean due to an unresolved access issue.

In order to provide certain Tasks our Keepers will require access to your residence or business. Upon registration or request, you agree to provide your Keeper with access to your residence or business, along with any other information reasonably required by your Keeper, to perform the Tasks. The Company takes reasonable measures to protect the security of all keys provided by you to our Keepers. EXCEPT AS OTHERWISE STATED HEREIN, EXCLUDING CASES OF GROSS NEGLIGENCE AND WILLFUL MISCONDUCT, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES, RESPONSIBILITY AND LIABILITY ARISING FROM OR RELATED TO LOST KEYS, ANY UNAUTHORIZED USE OR ACCESS TO YOUR KEYS OR IMPROPER LOCKING OF RESIDENCES.

Feedback.

If you provide Company with any feedback or suggestions regarding the App, Tasks or Services (“Feedback”), you hereby assign to Company all rights in the Feedback and agree that Company shall have the right to use such Feedback and related information in any manner it deems appropriate without any right to any compensation. Company will treat any Feedback you provide to Company as non-confidential and non-proprietary. You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.

Arbitration; Applicable Law. 

PLEASE READ THESE ARBITRATION PROVISIONS CAREFULLY. It is an integral part of your contract with the Company and affects your rights. The Company and you would not enter into this Agreement absent these arbitration provisions. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

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Any and all disputes between you and Company arising under or related in any way to these Terms must be resolved through binding arbitration as described in this Section. This agreement to arbitrate is intended to be interpreted broadly. It includes, but is not limited to, all claims and disputes relating to your use of the App, the Services and the Tasks.

YOU AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED.

The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association (“AAA”), as modified by this Section. 

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Notwithstanding the foregoing, any dispute, claim or controversy under $15,000 in value arising out of or relating to this agreement, or the breach thereof, shall be settled by arbitration administered by FairClaims (www.fairclaims.com) in accordance with its Arbitration Rules & Procedures effective at the time a claim is made, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

The Parties consent to electronic service of process, with service to be made to the addresses used to register for The Service. The Parties agree that, in the event of confirmation and enforcement, the delinquent party will be responsible for any attorney, court or other fees associated with such action.  The parties agree to split all FairClaims fees evenly.

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Claims of infringement or misappropriation of Company’s patent, copyright, trademark, or trade secret shall be exclusively brought in the state and federal courts located in New York, New York.

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The laws of the State of New York, excluding its conflicts of laws rules that would result in the laws of a State other than New York, govern these Terms, any Booking Form, your license and your use of the App and the Services.

Application Store Additional Terms and Conditions. 

The following additional terms and conditions apply to you if you are using an App from an App Store. To the extent the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this Section, the more restrictive or conflicting terms and conditions in this Section apply, but solely with respect to Apps from the App Store.

Acknowledgement. 

Company and you acknowledge that this Agreement is concluded between Company and you only, and not with the App Store, and Company, not the App Store, is solely responsible for App and the content thereof. To the extent this Agreement provides for usage rules for App that are less restrictive than the Usage Rules set forth for App in, or otherwise is in conflict with, the Application Store Terms of Service, the more restrictive or conflicting App Store term applies, as applicable.

Scope of License. 

The license granted to you for App is limited to a non-transferable license to use App on either an iOS or Android device that you own or control and as permitted by the Usage Rules.

Maintenance and Support. 

Company is solely responsible for providing any maintenance and support services with respect to App, as specified in these Terms (if any), or as required under applicable law. Company and you acknowledge that the App Store has no obligation whatsoever to furnish any maintenance and support services with respect to App.

Warranty. 

Company is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of App to conform to any applicable warranty, you may notify the App Store, and the App Store may refund the purchase price for App to you; and to the maximum extent permitted by applicable law, the App Store will have no other warranty obligation whatsoever with respect to App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Company’s sole responsibility.

Product Claims. 

Company and you acknowledge that the App Store is not responsible for addressing any claims of you or any third party relating to App or your possession and/or use of App, including, but not limited to: (i) product liability claims; (ii) any claim that App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. This Agreement does not limit Company’s liability to you beyond what is permitted by applicable law.

Intellectual Property Rights. 

Company and you acknowledge that, in the event of any third party claim that App or your possession and use of App infringes that third party’s intellectual property rights, Company, not the App Store, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

Legal Compliance. 

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Developer Name and Address. 

Company’s contact information for any end-user questions, complaints or claims with respect to App is set forth in the Developer section of the App store App page.

Third Party Terms of Agreement.

You must comply with applicable third party terms of agreement when using App.

Third Party Beneficiary. 

You agree that the App Store (and its subsidiaries) is a third party beneficiary of these Terms and will have the right to enforce these Terms.

Company Name and Address.

Company’s contact information for any end-user questions, complaints or claims with respect to Company Properties is hello@slatenyc.com.

Non-Solicitation/Non-Hire of Slate Employees

You understand and acknowledge that Slate's employees (including its Keepers) are a valuable asset of Slate and that Slate invests significant time and resources in recruiting and training its employees. Accordingly, you agree that during the period beginning with your initial hiring of Slate and continuing through two years after the termination of such relationship, you shall not, directly or indirectly, recruit or solicit, or employ, engage as a consultant, or otherwise retain, any of the Slate's employees for which you had contact or a relationship in connection with the Services. You agree that if you violate this restriction, the monetary damages to Slate would be material and the amount of such damages would be uncertain and not readily ascertainable. Therefore, if you violate this restriction, you agree that in addition to relief at law or in equity, Slate shall be entitled to liquidated damages and to recover its reasonable legal fees from you. Given the time, resources and effort spent in recruiting and training its employees, in order to recoup a portion of those costs and to find a suitable replacement, you agree that if you violate this restriction, you will pay Slate a referral fee of $25,000 for each violation of this restriction. Any such payment(s) shall be made within fifteen (15) days of Slate’s written notice to you of such violation(s). Should you fail to timely make such payment, you agree that Slate shall be entitled to judgment against you and that you shall be responsible for any of Slate’s costs or expenses (including attorneys’ fees) incurred as a result of your breach or as part of its efforts to collect the referral fee.

Mutual Agreement to Privacy

The Company agrees to maintain the privacy of information related to your account as outlined in our Privacy Policy. In consideration for the Services provided and the above noted user protection, you agree to refrain from directly or indirectly publishing or airing commentary upon the Company parties unless explicitly mandated by law, without regard to whether attribution is by name, by pseudonym, or anonymously. In addition, you agree not to denigrate, defame, disparage, or cast aspersions upon the Company, the Services, the Keepers, and its related parties and will use all reasonable efforts to prevent any member of your immediate family, colleagues or acquaintances from engaging in such activity. The Company  feels strongly about your privacy as well as our right to control our privacy. Both the Company and you will work to prevent the publishing or airing or commentary about the other party from being accessed via internet blogs, local business review sites, or other electronic, print or broadcast media without prior written consent. You acknowledge that breach of this Agreement by either party may result in serious or irreparable harm. In addition to compensation for consequential damages, you agree to the right of equitable relief (including but not limited to injunctive relief). Should a breach of this Agreement result in litigation, the prevailing party in the litigation shall be entitled to all reasonable costs, expenses, and attorney fees associated with the litigation.

Indemnification.

You agree to indemnify, defend, release, and hold harmless Company, its partners, licensors, affiliates, contractors, officers, directors, employees and agents (collectively, the “Company Parties”) from all damages, losses and expenses arising directly or indirectly from (a) any negligent acts, omissions or willful misconduct by you, (b) your use of the Company Properties, (c) any breach of these Terms by you, and/or (d) your violation of any law or of any rights of any third party.

The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses. You agree that the provisions in this section will survive any termination of your Account, the Terms or your access to the Company Properties.

Release.

You hereby release the Company Parties and their successors from claims to the extent permissible by applicable law, of all demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Company Properties, including but not limited to, any interactions with or conduct of the Keepers or third-party websites of any kind arising in connection with or as a result of the Terms or your use of the Company Properties.

Equitable Remedies.

You hereby agree that if these Terms are not specifically enforced, Company will be irreparably damaged, and therefore you agree that Company shall be entitled, without bond, other security, proof of damages, to appropriate equitable remedies with respect to any of these Terms, in addition to any other available remedies.

Change to these Terms.

PLEASE NOTE THAT THE TERMS ARE SUBJECT TO CHANGE BY COMPANY IN ITS SOLE DISCRETION AT ANY TIME. When changes are made, Company will promptly make a new copy of the Terms of Use available at the Website (https://www.slatenyc.com/blog/slate-terms-and-conditions). We will also update the “Last Updated” date at the top of these Terms. Any changes to the Terms will be effective immediately for new users of the Company Properties and will be effective thirty (30) days after posting notice of such changes on the Website or App for existing users of the Company Properties. If Company makes any material changes to the Terms, Company will use commercially reasonable efforts to send an e-mail to you at the last e-mail address you provided to us. Company may require you to provide consent to the updated Terms in a specified manner before further use of the Website, App, Widget, and/or the Services is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Company Properties; otherwise, your continued use of the Company Properties constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE WEBSITE AND APP TO VIEW THE THEN-CURRENT TERMS.

Termination.

Company may cancel, suspend or block your use of the Service without notice if there has been a violation of these Terms. Your right to use the Service will end once your registration is terminated, and any data you have stored on the Service, unless Company is required to retain it by law. You may terminate your registration at any time. Company is not responsible or liable for any records or information that is made unavailable to you as a result of your termination of registration. YOU AGREE THAT COMPANY WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE SERVICE. Any limitations of liability that favor Company will survive the expiration or termination of these Terms for any reason.

Miscellaneous.

Company’s failure to enforce any provision of these Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. All contracts completed electronically will be deemed admissible for all legal purposes to be in writing and legally enforceable as a signed writing.