About Modern Animal

Modern Animal is more than just a veterinary clinic—it is reimagining pet care by removing barriers between pet owners and high-quality treatment. Founded by CEO Steven Eidelman, an entrepreneur passionate about solving everyday challenges for pets and their humans, Modern Animal combines a membership-based model, cutting-edge technology, and beautifully designed clinics to create a stress-free experience for pets and their owners. Their mission is to improve access, transparency, and efficiency in veterinary care while supporting the well-being of their veterinary teams.

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With 30 locations across 8 cities, including Los Angeles, San Francisco, Austin, Houston, Miami, Dallas, Boston, and Washington, D.C., they needed a professional veterinary cleaning service that could keep pace with their rapid expansion while maintaining consistent, high-quality cleanliness standards across all locations.

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The Problem

Scaling Cleanliness Across Expanding Veterinary Locations

As Modern Animal expanded into new markets, maintaining sanitary, pet-friendly, and professional veterinary environments across multiple locations became increasingly complex. While internal staff handled daily surface cleaning, deeper issues such as pet hair buildup, dander accumulation, and high-traffic dirt and debris required specialized deep cleaning solutions.

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Beyond routine maintenance, they also faced unexpected cleaning challenges, including plumbing issues, emergency spills, and environmental disruptions like wildfire ash infiltrating their Los Angeles locations. Their front desk and administrative teams were often left handling light cleaning duties, taking time away from patient care and client service. They needed a scalable veterinary cleaning partner capable of keeping up with their expansion while relieving staff from non-core cleaning tasks.

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The Solution

Tailored, Multi-location Veterinary Cleaning Program

Slate NYC implemented a multi-location veterinary cleaning program designed to ensure consistent cleanliness standards across Modern Animal’s growing footprint. As a trusted provider of professional deep cleaning services for veterinary clinics, Slate NYC delivers:

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• Scheduled deep cleaning every four weeks to remove pet hair, dander, and accumulated debris from high-traffic areas.
• Pre-opening cleans for new locations to ensure a spotless, welcoming environment from day one.
• Quarterly window cleaning to maintain a polished, professional appearance.
• Urgent response cleaning services, including plumbing-related cleanups, odor control, and post-environmental event restoration (e.g., wildfire ash removal).
• Seamless coordination via Slack, ensuring fast, on-demand service for new location openings and emergency needs.
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By leveraging Slate NYC’s expertise in commercial veterinary cleaning, they can confidently expand, knowing that every location in Los Angeles, San Francisco, Austin, Houston, Miami, Dallas, Boston, and Washington, D.C. maintains high sanitation standards and a pristine, pet-friendly atmosphere.

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The Results

Consistent Standards, Reduced Burden, Enhanced Pet Care

With Slate NYC managing veterinary-specific deep cleaning needs, Modern Animal has been able to scale efficiently without sacrificing cleanliness or operational efficiency. Whether launching a new clinic in Houston or maintaining high-traffic locations in Los Angeles, each site benefits from a consistent, high-quality commercial cleaning process tailored for veterinary environments.

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With staff no longer responsible for deep cleaning, their teams can fully focus on delivering exceptional veterinary care and customer service. What was once a recurring operational challenge—keeping up with specialized veterinary cleaning demands—is now a streamlined, stress-free solution.

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As Modern Animal continues its expansion across major U.S. cities, Slate NYC remains a trusted partner, providing scalable, professional veterinary cleaning services that evolve with their needs.

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