About Swish Dental

Swish Dental, founded by Dr. Viraj Desai in Austin, is dedicated to changing how people feel about visiting the dentist while empowering women in dentistry. With a focus on a comfort-centric approach, Swish Dental aims to provide a friendly and welcoming environment. Swish Dental has grown to 16 studios across Austin and Houston, each utilizing the highest level of technology to deliver exceptional dental care.

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The Problem

Maintaining Cleanliness Across Multiple Locations

As Swish Dental expanded to new locations, they encountered several challenges. Different cleaning vendors provided varying levels of service, leading to inconsistent cleanliness across their studios. This inconsistency was a concern for the brand’s reputation, as each patient visit needed to reflect the same high standards. Additionally, managing multiple cleaning vendors became a significant administrative burden, increasing costs and complicating logistics. Ensuring that new locations met the same cleanliness standards as existing ones was another hurdle, making the expansion process more stressful. Most importantly, maintaining a consistently clean and welcoming environment was crucial for delivering an exceptional patient experience, something Swish Dental prides itself on.

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The Solution

Comprehensive and Consistent Cleaning Services

To address these challenges, Swish Dental partnered with Slate to streamline their cleaning operations. Their approach included:

- Flexibility. Adapting to the unique needs of each location to ensure a consistent cleaning standard.

- Consistency. Standardizing cleaning procedures across all locations, ensuring every facility met the same high standards.

- Efficiency. Consolidating multiple vendors into one, with a single bill, simplifying administration and management.

- Communication. Utilizing Slack for seamless communication, Swish Dental can easily notify Slate about new location openings or specific cleaning needs.

Slate sourced, hired, and trained the cleaning teams, managing the entire process from start to finish. This comprehensive approach allowed Swish Dental to maintain a pristine environment without the hassle of dealing with multiple cleaning companies.

The Result

A Clean and Welcoming Environment

With reliable services, Swish Dental now enjoys peace of mind, knowing that all their locations are consistently clean and ready to serve patients. The streamlined cleaning operations have enabled Swish Dental to focus on their core mission of delivering high-quality dental care. Patients experience a clean, welcoming environment at every visit, contributing to Swish Dental's reputation for excellence and supporting their continued growth and expansion.