About The New Children’s Museum

Located in San Diego, CA, The New Children’s Museum is a pioneering institution that blends art, play, and education to inspire creativity in children of all ages. Since opening in 1983, the museum has evolved into a world-class interactive space, featuring hands-on art installations, workshops, and events that attract thousands of families, educators, and tourists every year.

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With high-touch, interactive exhibits and over 50 special events annually, maintaining a clean, safe, and inviting space is essential. While the museum’s in-house custodial team handles daily cleaning, they needed a reliable, long-term partner to provide deep cleaning, exhibit maintenance, and real-time event support—without disrupting their visitor experience.
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For the past three years, Slate NYC has been that trusted partner, ensuring the museum remains pristine, welcoming, and event-ready—day after day, year after year.

The Problem

Keeping Interactive Exhibits and Event Spaces Immaculate

Unlike traditional museums, The New Children’s Museum is fully interactive, meaning every exhibit is touched, played with, and explored by thousands of children daily. Spills, sticky surfaces, and heavy foot traffic are constant challenges. While the in-house custodial team managed routine maintenance, they needed extra support to keep restrooms sanitary, exhibits fresh, and high-traffic floors spotless.

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The museum also hosts over 50 private and corporate events per year, requiring on-site event cleaning staff to manage spills, clear used plates and cups, and reset spaces between activities. Without a dedicated team for deep cleaning and event support, keeping the museum pristine after hours became a growing concern.
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They needed more than just cleaning services—they needed a proactive, flexible partner who could seamlessly integrate with their team, adapt to daily challenges, and scale with their evolving needs.

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The Solution

Customized Cleaning and Event Support—Seamlessly Delivered

For three years, Slate NYC has provided a customized, high-traffic museum cleaning program designed to maintain exceptional cleanliness without disrupting museum operations. Their seamless coordination with the in-house custodial team ensures that every exhibit, restroom, and event space is cleaned with precision and efficiency.
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Slate NYC’s services include:

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• Daily deep cleaning of restrooms, exhibits, and visitor areas to remove sticky surfaces, dirt buildup, and bacteria.
• A dedicated two-person crew working three hours every evening, overlapping with the custodial team for real-time updates and seamless coordination.
• Specialized cleaning for interactive exhibits, ensuring installations remain fresh, safe, and inviting.
• Event cleaning teams, staffed with trained, uniformed professionals to manage spills, refresh spaces, and maintain a pristine environment before, during, and after events.
• Supply inventory tracking, ensuring essential cleaning products are always stocked and available.
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Beyond cleaning, Slate NYC acts as an extension of the museum’s team, proactively identifying areas that need extra attention, tracking cleaning supply inventory, and responding immediately to special requests.

The Results

A Spotless Museum Experience—Every Single Day

By partnering with Slate NYC, The New Children’s Museum has transformed cleaning from a logistical burden into a streamlined, fully managed solution.

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Each day, visitors enter a spotless, well-maintained environment where exhibits are fresh, restrooms are sanitary, and event spaces are ready to host anything from educational workshops to high-profile corporate gatherings. Museum staff no longer have to worry about last-minute cleaning emergencies or post-event messes—they know Slate NYC has it covered.

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What was once an ongoing challenge is now a smooth, fully integrated process that allows the museum to focus on what matters most: creating inspiring, hands-on experiences for children and families.

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With three years of trusted cleaning, the museum operates at the highest standard every day. Whether preparing for events, welcoming visitors, or maintaining exhibits, Slate NYC keeps it inviting, creative, and inspiring as the day it opened.

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